jljl20 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how jljl20 ("jljl20," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," or "Player") who access or use the jljl20 website, mobile platform, and all associated gaming services (collectively, the "Platform").

jljl20 is committed to protecting the privacy and security of your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By registering an account or using the jljl20 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read together with jljl20's Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.

2. Personal Data We Collect

jljl20 collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include:

Category	Examples	Purpose
Identity Data	Full legal name, date of birth, nationality, government-issued ID number	Account registration, KYC verification, age verification
Contact Data	Email address, Philippine mobile number, residential address	Account communication, support, regulatory notices
Financial Data	GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history	Deposit and withdrawal processing, AML compliance
Technical Data	IP address, device type, browser type, operating system, session data	Platform security, fraud prevention, service optimisation
Usage Data	Games played, wager amounts, session duration, login history	Responsible gaming monitoring, personalisation, analytics
Communications Data	Support chat transcripts, email correspondence, feedback submissions	Customer support, dispute resolution, service improvement
Verification Documents	Copies of government-issued ID, proof of address, selfie photos	KYC/AML compliance, age and identity verification

jljl20 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by applicable law or regulation (for example, self-exclusion requests related to problem gambling may involve health-related disclosures).

3. How We Use Your Personal Data

jljl20 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your jljl20 player account, including processing your registration, verifying your identity, and enabling access to the Platform.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods in Philippine Peso (PHP).
• Regulatory Compliance: To comply with our obligations under Philippine law, including PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and other prohibited conduct on the jljl20 Platform.
• Responsible Gaming: To monitor gaming activity, enforce deposit and session limits, process self-exclusion requests, and identify players who may be at risk of problem gambling.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance through our 24/7 support team.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the jljl20 Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about jljl20 — but only where you have given your explicit consent to receive such communications. You may opt out at any time.
• Legal Proceedings: To establish, exercise, or defend legal claims in connection with your use of the jljl20 Platform.

4. Legal Basis for Processing

jljl20 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given your explicit, informed consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and jljl20 — specifically, the Terms & Conditions governing your use of the Platform.
• Legal Obligation: Where processing is required to comply with a legal obligation applicable to jljl20, including PAGCOR regulations, AMLA requirements, and tax reporting obligations.
• Legitimate Interests: Where processing is necessary for the legitimate interests of jljl20, such as fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your rights and freedoms.

5. Data Sharing and Disclosure

jljl20 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors, solely for the purpose of processing your transactions.
• Identity Verification Providers: Third-party KYC and AML service providers who assist jljl20 in verifying player identities and screening for financial crime risks.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law or regulation.
• Technology Service Providers: Cloud hosting providers, analytics platforms, customer support software vendors, and other technology partners who process data on our behalf under strict data processing agreements.
• Legal and Professional Advisers: Lawyers, auditors, and other professional advisers where necessary for legal compliance, dispute resolution, or corporate governance purposes.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of jljl20's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom jljl20 shares personal data are required to maintain appropriate technical and organisational security measures and to process your data only in accordance with jljl20's instructions and applicable law.

6. Data Retention

jljl20 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following retention periods apply:

• Account Data: Retained for the duration of your active jljl20 account, plus a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLA requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC and Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Support Communications: Retained for three (3) years from the date of the last communication, or longer if relevant to an ongoing dispute or legal proceeding.
• Marketing Consent Records: Retained for the duration of your consent, plus three (3) years following withdrawal of consent.

Upon expiry of the applicable retention period, jljl20 will securely delete or anonymise your personal data in accordance with our data disposal procedures.

7. Cookies and Tracking Technologies

jljl20 uses cookies, web beacons, pixel tags, and similar tracking technologies on the Platform to enhance your user experience, analyse Platform performance, and support our security and fraud prevention measures.

The types of cookies used by jljl20 include:

• Strictly Necessary Cookies: Essential for the operation of the jljl20 Platform, including maintaining your login session and enabling secure transactions. These cookies cannot be disabled.
• Performance and Analytics Cookies: Used to collect anonymised information about how players use the Platform, such as which pages are visited most frequently and how long sessions last. This data helps jljl20 improve the Platform.
• Functional Cookies: Used to remember your preferences, such as your preferred language and display settings, to provide a more personalised experience.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of jljl20's marketing campaigns. These cookies are only set with your consent.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the jljl20 Platform. For more information, refer to the help documentation for your browser.

8. Data Security

jljl20 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• AES-256 encryption for data stored at rest on jljl20 servers.
• TLS 1.3 encryption for all data transmitted between your device and the jljl20 Platform.
• Multi-factor authentication (MFA) options for player accounts.
• Regular security audits, penetration testing, and vulnerability assessments conducted by independent third-party security firms.
• Strict access controls ensuring that only authorised jljl20 personnel can access personal data, on a need-to-know basis.
• Comprehensive employee training on data privacy and security obligations.
• An incident response plan for managing and reporting data breaches in accordance with NPC notification requirements.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jljl20 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay.

9. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jljl20:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed, as set out in this Policy.
• Right of Access: The right to request a copy of the personal data jljl20 holds about you, along with information about how it is being used.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data jljl20 holds about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jljl20's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on jljl20's legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jljl20 has violated your data privacy rights.

To exercise any of these rights, please contact jljl20's Data Protection Officer (DPO) using the contact details provided in Section 13 of this Policy. jljl20 will respond to all data subject requests within thirty (30) days of receipt.

10. Children's Privacy

The jljl20 Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine law governing online gambling and casino-style gaming. jljl20 does not knowingly collect personal data from individuals under the age of 21.

If jljl20 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the jljl20 Platform, please contact our support team immediately at [email protected].

11. International Data Transfers

jljl20 primarily stores and processes your personal data within the Philippines. In certain circumstances, your data may be transferred to and processed in countries outside the Philippines — for example, where jljl20 uses cloud infrastructure or technology service providers with servers located abroad.

Where such international transfers occur, jljl20 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to provide a level of data protection equivalent to that required under Philippine law. jljl20 will not transfer your personal data to a country that does not provide adequate data protection without your explicit consent or a lawful basis for the transfer.

12. Changes to This Privacy Policy

jljl20 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jljl20 will notify registered players via email or a prominent notice on the Platform, and will update the "Effective Date" at the top of this Policy.

Your continued use of the jljl20 Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how jljl20 protects your personal data.

13. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or jljl20's data processing practices, please contact our Data Protection Officer (DPO):

• Email: [email protected]
• Subject Line: "Data Privacy Request – [Your Name]"
• Live Chat: Available 24/7 through the jljl20 Platform in English and Filipino
• Response Time: Within 30 days for formal data subject requests; within 24 hours for general enquiries

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through its official government channels.

This Privacy Policy was last updated on January 1, 2026. By continuing to use the jljl20 Platform after this date, you confirm your acceptance of this Policy.